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Our Terms and Conditions

General Terms and Conditions and Customer Information

I. General Terms and Conditions 
§ 1 Basic Provisions

(1) The following terms and conditions apply to all contracts concluded between you and us as the provider (Organicpharma.club UG) via the website www.schoenheitsberatung.com. Unless otherwise agreed, the inclusion of any terms used by you is objected to.

(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or independent professional activity. An entrepreneur is any natural or legal person or a legally responsible partnership that acts in the exercise of its independent professional or commercial activity when concluding a legal transaction.


§ 2 Conclusion of the Contract

(1) The subject of the contract is the sale of goods.

(2) By placing the respective product on our website, we provide you with a binding offer to conclude a contract under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the "shopping cart." You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time. After accessing the "checkout" page and entering personal data as well as payment and shipping terms, a final summary of all order details will be displayed on the order overview page. If you use an instant payment system (e.g., PayPal / PayPal Express, Amazon Payments, Postpay, Sofort), you will either be redirected to the order overview page in our online shop or to the provider's website for the instant payment system. If redirected to the instant payment system, you will enter your data as required. After this, you will be redirected back to our online shop's order overview page. Before submitting the order, you have the opportunity to review and change all details again (also via the "back" function of your internet browser) or to cancel the purchase. By submitting the order using the "buy" button, you legally declare your acceptance of the offer, and the contract is concluded.

(4) Your inquiries regarding the creation of an offer are non-binding. We will provide you with a binding offer in text form (e.g., by email), which you can accept within 5 days.

(5) The processing of the order and transmission of all necessary contract information is carried out via email, partially automated. You must ensure that the email address you have provided is correct, that the receipt of emails is technically ensured, and that it is not blocked by SPAM filters.


§ 3 Right of Retention, Retention of Title

(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.


§ 4 Liability

(1) We are fully liable for damages resulting from injury to life, body, or health. Furthermore, we are liable without limitation in all cases of intent and gross negligence, fraudulent concealment of a defect, assumption of a guarantee for the quality of the purchased item, and in all other legally regulated cases.

(2) Liability for defects within the scope of statutory warranty follows the corresponding provisions in our customer information (Part II).

(3) If essential contractual obligations are affected, our liability for slight negligence is limited to the foreseeable, contract-typical damage. Essential contractual obligations are obligations arising from the nature of the contract, the breach of which would jeopardize the achievement of the contract's purpose, as well as obligations that the contract imposes on us to enable the proper execution of the contract and on whose fulfillment you may regularly rely.

(4) In the event of a breach of insignificant contractual obligations, liability for slightly negligent breaches of duty is excluded.

(5) Data communication over the internet cannot be guaranteed to be error-free and/or available at all times given the current state of technology. We are not liable for the constant and uninterrupted availability of the website and the services offered there.


§ 5 Choice of Law, Place of Fulfillment, Jurisdiction

(1) German law applies. For consumers, this choice of law only applies to the extent that it does not deprive them of the protection granted by mandatory provisions of the law of the country of their habitual residence (principle of favorability).

(2) The place of fulfillment for all services from the existing business relationships with us and jurisdiction is our registered office, provided you are not a consumer but a merchant, a legal entity under public law, or a public-law special fund. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your residence or habitual abode is not known at the time of filing a lawsuit. The authority to also appeal to the court at another legal jurisdiction remains unaffected.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods explicitly do not apply.


II. Customer Information

1. Seller Identity

Organicpharma.club UG
Op de Hoof 16
25482 Appen
Germany

Phone: 040/53933133
Email: info@schoenheitsberatung.de


Alternative Dispute Resolution:

The European Commission provides a platform for online dispute resolution (ODR), available at https://ec.europa.eu/odr.


2. Information on the Conclusion of the Contract

The technical steps for concluding the contract, the conclusion of the contract itself, and the correction options are carried out following the provisions of "Conclusion of the Contract" in our General Terms and Conditions (Part I).


3. Contract Language, Storage of Contract Text

(1) The contract language is German.

(2) The complete contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser’s print function. After receiving the order, the order data, legally required information on distance selling contracts, and the General Terms and Conditions will be sent to you again via email.

(3) For inquiries outside the online shopping cart system, you will receive all contract data within a binding offer in text form, e.g., via email, which you can print or save electronically.


4. Code of Conduct

(1) We have committed to the buyer seal quality criteria of Händlerbund Management AG and thus to the Ecommerce Europe Trustmark Code of Conduct, accessible at:
http://www.haendlerbund.de/images/content/kaeufersiegel/kaeufersiegel-qualitatskriterien.pdf
and
http://www.ecommercetrustmark.eu/the-code-of-conduct/

4.2. We adhere to the code of honor of the Verbraucherschutz.de portal, available at:
https://verbraucherschutz.de/schoenheitsberatung-de/


5. Essential Characteristics of Goods or Services

The essential characteristics of the goods and/or services can be found in the respective offer.


6. Prices and Payment Terms

6.1. The prices stated in the respective offers, as well as the shipping and service costs, are total prices. They include all price components, including all applicable taxes.

6.2. The incurred shipping costs and service fees are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are separately displayed during the order process, and must be paid additionally unless free shipping and service fee-free delivery has been promised. If you return the goods, the shipping costs and service fee will not be refunded. If we covered your shipping costs and service fees due to the size of your order, we will charge these costs separately in case of a return.

6.3. The available payment methods are listed under a correspondingly labeled button on our website or in the respective offer.

6.4. Unless otherwise stated for the individual payment methods, payment claims from the concluded contract are due immediately.

6.5. Organicpharma.club UG transmits personal data collected in the context of this contractual relationship for the purpose of application, execution, and termination of this business relationship, as well as data concerning non-contractual or fraudulent behavior, to CRIF Bürgel GmbH, Radlkoferstraße 2, 81373 Munich.

The legal bases for these transmissions are Article 6(1)(b) and Article 6(1)(f) of the General Data Protection Regulation (GDPR). Transfers based on Article 6(1)(f) GDPR may only take place if necessary to safeguard the legitimate interests of Organicpharma.club UG or third parties, and if they do not outweigh the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data. The exchange of data with CRIF Bürgel GmbH also serves the fulfillment of legal obligations for conducting creditworthiness checks on customers (§ 505a and 506 of the German Civil Code).

CRIF Bürgel GmbH processes the received data and also uses it for profile formation (scoring) to provide its contractual partners within the European Economic Area and Switzerland, as well as possibly other third countries (if an adequacy decision by the European Commission exists), with information, among other things, for assessing the creditworthiness of natural persons. Further information on the activities of CRIF Bürgel GmbH can be found in the CRIF Bürgel information sheet or online at www.crifbuergel.de/de/datenschutz.


7. Delivery Conditions

7.1. The delivery conditions, delivery time, and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.

7.2. If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipment is only transferred to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.


8. Statutory Warranty Rights

8.1. The statutory warranty rights apply.

8.2. As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to report any complaints to us and the carrier as soon as possible. Failure to do so has no effect on your statutory warranty claims.

These terms and customer information were created by IT law specialists at Händlerbund and are continuously checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found at: http://www.haendlerbund.de/agb-service.


Last updated: 05.10.2022


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